{"xsrfToken":"da6f492d7176bc86c432daa61a2babc53166931f_lout","branding":{"id":"3","key":"cp","name":"Video Marketplace Service Desk","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/6","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#b5386e","headerLinkHoverBGColor":"#b5386e","headerBadgeColor":"#b5386e"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/259f9848-15fc-4403-8240-5f01f64031b9/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMzVlOTQ2Ni1kMzkwLTQ1MWMtOWNiMS04MTY5MjhmOTk3NjgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjI1OWY5ODQ4LTE1ZmMtNDQwMy04MjQwLTVmMDFmNjQwMzFiOSI6WyJyZWFkIl19LCJleHAiOjE3NDM0NTk1NDcsIm5iZiI6MTc0MzQ1ODk0N30.eu2NLy4r0qOmYwLhYaAuIxDW9XxpJBfwzLdZyvLWisY&client=b35e9466-d390-451c-9cb1-816928f99768&mode=fit","logoId":"259f9848-15fc-4403-8240-5f01f64031b9","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Videofusion Help Center","sharedPortalName":"Videofusion Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"fi-FI":{"localeDisplayName":"Finnish (Finland)"},"uk-UA":{"localeDisplayName":"Ukrainian (Ukraine)"},"en-US":{"helpCenterTitle":"Welcome to the Videofusion Help Center","sharedPortalName":"Videofusion Help Center","localeDisplayName":"English (United States)"},"no-NO":{"localeDisplayName":"Norwegian (Norway)"},"zh-CN":{"localeDisplayName":"Chinese (China)"},"is-IS":{"localeDisplayName":"Icelandic (Iceland)"},"nl-NL":{"localeDisplayName":"Dutch (Netherlands)"},"cs-CZ":{"localeDisplayName":"Czech (Czechia)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"},"hu-HU":{"localeDisplayName":"Hungarian (Hungary)"},"de-DE":{"localeDisplayName":"German (Germany)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"sk-SK":{"localeDisplayName":"Slovak (Slovakia)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"it-IT":{"localeDisplayName":"Italian (Italy)"},"ru-RU":{"localeDisplayName":"Russian (Russia)"},"pl-PL":{"localeDisplayName":"Polish (Poland)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"ro-RO":{"localeDisplayName":"Romanian (Romania)"},"sv-SE":{"localeDisplayName":"Swedish (Sweden)"},"da-DK":{"localeDisplayName":"Danish (Denmark)"},"et-EE":{"localeDisplayName":"Estonian (Estonia)"},"fr-FR":{"localeDisplayName":"French (France)"},"vi-VN":{"localeDisplayName":"Vietnamese (Vietnam)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#624298","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/273a9efd-1378-4f66-9c9a-d6d1f3013e80/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMzVlOTQ2Ni1kMzkwLTQ1MWMtOWNiMS04MTY5MjhmOTk3NjgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjI3M2E5ZWZkLTEzNzgtNGY2Ni05YzlhLWQ2ZDFmMzAxM2U4MCI6WyJyZWFkIl19LCJleHAiOjE3NDM0NTk1NDcsIm5iZiI6MTc0MzQ1ODk0N30.3AkK8-YA__WS_iqX8oS_luNrcAtBVLouuWQn2IuAFqk&client=b35e9466-d390-451c-9cb1-816928f99768&height=300&mode=fit","bannerMediaApiFileId":"273a9efd-1378-4f66-9c9a-d6d1f3013e80","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"cp","projectId":10100,"serviceDeskId":3,"name":"Video Marketplace Service Desk","description":"<p>Welcome! You can raise Service Desk requests from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","reqTypes":[{"id":"22","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10633,"iconUrl":"https://videofusion.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10633","groups":[4],"key":""},{"id":"23","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10623,"iconUrl":"https://videofusion.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10623","groups":[4],"key":""},{"id":"21","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10615,"iconUrl":"https://videofusion.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10615","groups":[],"key":""},{"id":"18","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10624,"iconUrl":"https://videofusion.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10624","groups":[],"key":""},{"id":"20","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10637,"iconUrl":"https://videofusion.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10637","groups":[],"key":""},{"id":"19","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10629,"iconUrl":"https://videofusion.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10629","groups":[],"key":""},{"id":"24","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10627,"iconUrl":"https://videofusion.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10627","groups":[],"key":""},{"id":"17","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10608,"iconUrl":"https://videofusion.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10608","groups":[],"key":""}],"reqGroups":[{"id":4,"name":"General"}],"orderMapping":{"4":[22,23]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMzVlOTQ2Ni1kMzkwLTQ1MWMtOWNiMS04MTY5MjhmOTk3NjgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMTAwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM0NjAxNDcsIm5iZiI6MTc0MzQ1ODk0N30.GUolaed-vBtX0p2A8SmuNSTHJGtQ-5pYl7oxWuKHHns","targetCollection":"upload-project-10100","endpointUrl":"https://api.media.atlassian.com","clientId":"b35e9466-d390-451c-9cb1-816928f99768","tokenDurationInMins":20}},"reqCreate":{"id":22,"projectId":10100,"form":{"name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","intro":"<p>Tell us the problems you're experiencing.</p>","instructions":"","icon":10633,"iconUrl":"https://videofusion.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10633","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"Summarize the bug briefly.","descriptionHtml":"<p>Summarize the bug briefly.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Symptom","description":"Please provide details of the problems you are having.","descriptionHtml":"<p>Please provide details of the problems you are having.</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"radio","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:radiobuttons","fieldId":"customfield_10200","fieldConfigId":"10301","label":"Module","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10127","label":"Campaign Workflow","selected":false,"children":[]},{"value":"10102","label":"Data Acquisition","selected":false,"children":[]},{"value":"10103","label":"Search & Discovery","selected":false,"children":[]},{"value":"10104","label":"Insights","selected":false,"children":[]},{"value":"10123","label":"Agreements / Briefs","selected":false,"children":[]},{"value":"10105","label":"Chat","selected":false,"children":[]},{"value":"10106","label":"Content Upload","selected":false,"children":[]},{"value":"10129","label":"Home","selected":false,"children":[]},{"value":"10128","label":"Email Tracking","selected":false,"children":[]},{"value":"10130","label":"Login/Sign Up","selected":false,"children":[]},{"value":"10143","label":"Creator Outreach","selected":false,"children":[]},{"value":"10144","label":"Order Management","selected":false,"children":[]},{"value":"10145","label":"Content Library","selected":false,"children":[]},{"value":"10146","label":"Media Kit","selected":false,"children":[]},{"value":"10147","label":"Notifications","selected":false,"children":[]},{"value":"10100","label":"My Community","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/22","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/22","calendarParams":{"firstDay":0,"date":"2025-04-01T03:39:07+0530","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMzVlOTQ2Ni1kMzkwLTQ1MWMtOWNiMS04MTY5MjhmOTk3NjgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMTAwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM0NjAxNDcsIm5iZiI6MTc0MzQ1ODk0N30.GUolaed-vBtX0p2A8SmuNSTHJGtQ-5pYl7oxWuKHHns","targetCollection":"upload-project-10100","endpointUrl":"https://api.media.atlassian.com","clientId":"b35e9466-d390-451c-9cb1-816928f99768","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}